Smart Business Concepts
In this article, the authors provide a step-by-step guide to infotechshare business experiments. They look at organizational obstacles to success and outline seven rules to follow. If you have had occasion to enjoy a Monster Thickburger at Hardee’s, or a Philly Cheesesteak Burger or a Pastrami Burger at Carl’s Jr., you’ve been the beneficiary of CKE’s efforts. These are just three of the successful new products that were rolled out after testing proved they would sell well. Some companies with rich consumer-transaction data—Toronto-Dominion, CKE Restaurants, eBay, and others—are routinely testing innovations well outside the realm of product R&D. As randomized testing becomes standard procedure in certain settings , firms learn to apply it in other areas as well. Entire organizations that adopt a “test and learn” culture stand to realize the greatest benefits. In addition to making the mypostdee requisite changes in process, technology, and infrastructure, organizations also n